Satellite Internet access or any Internet access for that matter is only good when it is working! If your Internet access is dropping constantly, replace HughesNet, Wild Blue, or StarBand and connect with a commercial grade 99.95% uptime service: NIASAT!
If you are not sure if it is your Internet service dropping vs. a computer problem or local router problem, here is a quick way to check. The following information is the quickest way to determine if you have lost all internet access at your location, on a Windows 7 PC.
1. Click the Start Icon
2. Directly above the Start Button a small dialog box that states “search programs and files” (See Figure 3.1)…Type CMD and press Enter on your keyboard
3. It will open the Command Prompt Window (See Figure 3.2)
4. As shown in Figure 3.3, type: Ping 126.96.36.199
5. Press Enter. You should get responses in the dialog window stating Reply from, etc. Please note you may have to try the ping command twice to get all pings successful as the latency over satellite connections may cause the first packet to timeout.
6. If you do get successful results (four replies as seen in figure 3.4), that means you are technically connected to the Internet. If you do not receive four replies, it could also be your router, computer, ethernet cable, wireless connection and/or more . If you are able to ping but another application or your web browser is not functioning, then you may have a problem with other LAN networking devices or your PC.
This has been posted to provide useful information about what is or is not functioning in your network environment.