Case Study 1 – Rural Business Customer
- Remote food distribution company, located in rural northern United States
- Annual revenue of approximately $10 million
- The distribution company needed communication between corporate and rural site locations.
- The company experienced intermittency with VPN connections, while using an alternate satellite vendor.
- NIA implemented the NIASAT X3 Platform, which offers low-latency, high bandwidth and no port-blocking.
- VPN connectivity up-time increased from approximately 60% to 99.5%.
- Less employee troubleshooting has created better employee productivity.
- Less VPN downtime means faster data analysis and faster decision making.
- The Company also plans to install private co-located routers at the NIASAT hub, to reduce overall latency even further.
- NIASAT X3 Service
- Network Infrastructure analysis
- WatchGuard VPN Support
- WatchGuard VPN Firewalls
- Windows XP and Windows Vista PCs
Case Study 2 – County Law Enforcement
- County Law Enforcement Agency
- Organizational budget of over $5 million
- The Agency required robust and redundant communications during a disaster.
- Cell phone communication, fiber communication, and microwave communication were unreliable during previous disaster scenarios.
- The NIASAT X3 Mobile Platform provides high-quality, non-terrestrial based communication.
- Increase in communication allows faster response during incidents, and can potentially save lives during a disaster.
- NIASAT X3 Mobile Case Deployable 1.0m System
- 1.2 meter, vehicle-mounted, AVL/TracStar System
- TracStar Rugged NEMA enclosure
- CISCO 3200 Series Rugged ISR
- CISCO Wireless antenna
- CISCO Catalyst Series Switches
- Panasonic Toughbook laptop computers
Case Study 3 – Disaster Recovery Organization
- County Disaster Recovery Organization
- Organizational budget of over $5 million
- The Organization required rural connectivity and private dedicated connectivity during disasters.
- The Organization experienced long installation delays and intermittency using local microwave communications.
- Cell phone communication, fiber communication, and microwave communication were unreliable during previous disaster scenarios.
- NIASAT X3 and X5 Mobile and Fixed platforms provide always-on connectivity, and ubiquitous, private, dedicated bandwidth capabilities.
- Using mobile, case-deployable, and fixed NIASAT systems, connectivity is guaranteed during a disaster.
- The Organization reduced disaster recovery response from 2 to 3 days with their previous provider, to 1 to 2 hours with NIA.
- They have improved media responsiveness from their public information group.
- With the release of IDX 3.0, the Organization will have the ability to connect site-to-site without the NIASAT hub involved.
- 0.96 meter, vehicle-mounted, AVL/TracStar System
- Patriot Case Deploy System
- NIASAT X3 Modem
- D-Link Wireless Routers
- Linksys Wireless Routers
- CISCO Catalyst Series Switches
- Panasonic Toughbook laptop computers
Case Study 4 – Reseller
- Alaskan Reseller
- Reseller provides Pay-As-You-Go WiFi Service and Computer Repair
- The Reseller needed to provide high-quality satellite systems to replace the consumer systems that were not satisfying his customers.
- Intermittency, FAP and port blocking by consumer satellite providers created hours of troubleshooting, long hold times, and constant support calls.
- The NIASAT X3 Platform provides our resellers with 99.95% service uptime, high-end bandwidth capabilities, FAP alternatives and no port blocking.
- The reseller has experienced higher customer retention and FREE communications consulting with NIASAT engineers.
- Reseller earns recurring commissions for all active NIASAT systems, without the requirement to perform tier 1 helpdesk or handle the customer billing directly.
- Less employee troubleshooting has created time for employees to focus on sales and other business ventures.
- NIASAT X3 Fixed
- Sales and Design Consulting
- SonicWALL TZ-200 Series
- Value Point Networks, Inc.
Case Study 5 – Retail Customer
- Privately owned retail furniture company with 30+ store locations throughout the Eastern United States
- Annual Revenue of more than $10 million
- Approximately 200-400 employees
- The Retailer wanted a reliable internet connection for data backup, customer credit-checks, and POS transactions.
- The Retailer also preferred one combined service bill for all of their stores.
- Intermittency, FAP and port blocking by consumer satellite providers created hours of troubleshooting, long hold times, and constant support calls.
- Other terrestrial and satellite providers offered limited data backup capabilities.
- NIA converted existing satellite systems to the NIASAT X3 Platform, installed SonicWALL TZ-200W’s at each store location, and NSA 2400’s at the NIASAT hub for private routing.
- Consistent data backup ensures productivity.
- 99.95% service uptime provides smooth customer transactions.
- SonicWALL NSA 2400 firewall routers provide a secure, private network.
- Less employee troubleshooting has created time for employees to focus on sales and profitability.
- NIASAT X3 Fixed
- Design Consulting
- SonicWALL TZ-200 Series
- SonicWALLNSA 2400
- SonicWALL E5500
- IBM RISC Servers
Case Study 6 – Oil/SCADA Pipeline Customer
- Oil Pipeline Company
- Owns and operates pipelines throughout the Western United States
- Annual revenue of over $1 million
- The Customer is a rural, oil pipeline company that required volume tracking and valve control at individual pump houses, throughout their oil pipeline.
- The Customer needed to manage all remote valves, and monitor valve leaks through a data center, without a physical presence at each pump house location.
- NIASAT installed X3 Systems at each pump house, and SonicWALL firewall routers for backhaul to the company’s NOC.
- One operator now controls seven pipelines, spanning six-hundred miles. The Customer reduced their overhead and required man-power, by re-distributing their data through one central point.
- NIASAT X3 Fixed Platform
- SonicWALL TZ-200 Series
- SonicWALL NSA 2400
- SonicWALL CDP
- Rockwell Automation
- Allen Bradley
- Citect
- Atmos
Case Study 7 – Rural Telecommuter
- Telecommuter
- Business Consultant / Web Developer with Home Office
- The Telecommuter needed to perform regular data backups, maintain and manage databases, and remotely connect to end-user equipment.
- The Telecommuter required reliable, high-quality service for data backup and business proficiency and was very unsatisfied with consumer satellite connectivity previously installed.
- NIASAT X3 Fixed Platform
- 99.95% service uptime allows the telecommuter to perform data backups, and consult with his customers at any time of the day.
- NIASAT X3 Fixed Platform
- Microsoft
- CISCO
- D-Link
Case Study 8 – NIANET Network Support Customer
- Privately owned retail furniture company with 30+ store locations throughout the Eastern United States
- Annual Revenue of more than $10 million
- Approximately 200-400 employees
- The Retailer had a limited IT staff, and there is not enough IT demand to justify another IT employee.
- The IT staff of the Retailer, supported over 500 computers, servers, networking devices, employees and software applications.
- The IT Manager of the Retailer, contracts with NIA IT support to supplement their staff, and to provide on-site technical support, at over 30+ individual locations.
- The Retailer saves over 40% using NIA IT support, versus hiring additional staff.
- NIA IT Support
- NIA Emergency On-Site Support
- NIASAT X3 Fixed Platform
- SonicWALL Products
- IBM RISC Servers